Refund policy

We hope you love your piece as much as we loved making it. If something isn’t quite right, we're here to help.

  • We accept returns within 30 days of delivery
  • Items must be returned in their original condition and packaging
  • Customers are responsible for return postage costs unless the item is faulty or incorrect

Once your return is received and inspected, a refund will be issued to your original payment method within a few working days.

Non-returnable items:

  • Custom or personalised orders

If your item arrives damaged, please contact us within 7 days with photos so we can make it right.